Services
AI employees, software and algorithms, from one in-house team
Product, design, development, data and AI under one roof. Nothing is outsourced, and every project is built by the people you meet.
AI agents · The work with the volume
Agents on the work that costs the most
Customer service, the phone, the back office and the leads that go cold. Private models where the data cannot leave, and a person in the loop wherever your rules require one.
What you get
- Demand covered without hiring another shift
- Hours back from service, phone and document work
- Money, judgement and relationships go to a person, context attached
Request
A call, a chat, a booking
Agent
Your rules, your hours
Your systems
The record is updated
Hands to your team when judgement is needed
01
Customer service agents
The largest cost line for most companies, and the result is easy to measure.
The agent answers, resolves and updates the record across chat, email and the help desk. Handle time, resolution rate and the share of cases closed without a person are visible from the first week.
02
Voice agents
Phone work is large, hard to staff, and the before-and-after is plain to see.
It picks up, identifies the caller and finishes the routine call: a booking, a status, a balance, a simple change. Peak hours and after hours hold the same standard as a fully staffed line. A person takes the call when your rule says so.
03
Back-office automation
Document extraction and other repetitive work, at a volume that saves hours directly.
Invoices, forms, claims and incoming mail are read, checked and entered. The rule for a complete document sits beside the extraction, and anything short of it is queued for a person.
04
Sales and lead agents
Slow follow-up loses leads. This one is tied to revenue.
A new lead is answered, qualified and booked while the conversation is still warm. The agent writes into the CRM and hands a live opportunity to your team, with the history attached.
05
Private and local LLMs
Regulated work cannot send data to a public model. This is where we differ.
Models run on your servers or a private cloud. Finance, healthcare and work under NDA stay inside the building, with the same agents on top.
06
Integrations, guardrails and handoff
Agents act inside your systems, and stay inside the limits you set.
Bookings, records and tickets are written in the tools you already run. Your rules decide what an agent may do. Money, clinical judgement and a relationship go to your team, with the context attached.
Custom software · The tools people open
Software fitted to the operation
Internal apps, one view of the numbers, a place the customer opens, and the connections between the systems you already pay for.
What you get
- The spreadsheet the team runs on, replaced
- One figure the room can decide from
- Customers served without adding another line
01
Internal tools and workflow apps
A fast win that replaces the spreadsheet the team actually runs on.
Approvals, handoffs and the daily checklist move into one app your people open. It follows the way the work already happens, and it is usually live before a larger system has left procurement.
02
Dashboards and data platforms
Faster decisions, and the ground the other systems stand on.
One live view of the operation, and an alert when a number leaves the range you set. Under it, one source for the figures, so a later agent or algorithm is not reading five versions of the truth.
03
Customer apps and portals
A direct relationship with the customer, and less load on the service team.
Ordering, booking, accounts and reports live where the customer opens them. The counter, the inbox and the phone keep the questions that actually need a person.
04
System integrations and APIs
Most companies run ten or more tools that do not talk to each other.
Orders, customers and stock move between the systems you already pay for. One connection, owned by you, instead of a person retyping the same record.
Algorithms · The plan, on a deadline
The costly decisions, settled by the numbers
Who works, what you will sell, which route the order takes, and what it should cost. Labour, fuel and margin, recalculated when the day changes.
What you get
- A rota in minutes, not days
- Staff, stock and cash planned from the same forecast
- Fuel, idle time and margin taken back into the plan
A plan
Minutes, not days
01
Scheduling and workforce planning
Labour is the largest cost in many businesses. Days of planning become minutes.
Skills, contracts, shifts and preferences are held at once. A full rota in minutes, and a new one when someone calls in. The planner can see why each assignment was made.
02
Demand and sales forecasting
Sharper staffing, stock and cash planning, and an input the other algorithms use.
A forecast per store, ward or product line, refreshed as the week comes in. Schedules, purchasing and pricing then start from the same expected demand.
03
Route optimisation and order dispatch
Less fuel, less time, lower cost, and deliveries that arrive sooner.
Routes for fleets and field teams are rebuilt when traffic or demand changes. Incoming orders are matched to drivers, kitchens or warehouses as they arrive.
04
Dynamic pricing and revenue management
Often the fastest gain in margin.
Price moves with demand, capacity and the rules you set: a floor, a ceiling, and what you will not discount. The same logic covers rooms, tables and delivery slots.
We take a product from 0 to 100: shaping the idea, making a clear plan, building it and keeping it running as it grows.
Which part of your operation should run without you?
Tell us where your team loses the most time. We will tell you honestly whether and how we can help.
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